Compliments, comments or complaints
We want to hear from you if you have a compliment, comment or complaint about our services.
Help us to get it right
We are committed to providing high quality, affordable services to our customers. There are times when we do things well, but there may also be times when things go wrong, and you are left unhappy or dissatisfied. Your compliment, comment or complaint may be about:
- the kind of services we offer
- the services you receive
- the lack of services
- changes to services
- costs of services
- how helpful we have been
We very much welcome and seek your comments in order to assist us in continually developing and improving our services.
If you needÂ help communicating with us, we can arrange; large print or braille documentation, translation, text relay service, interpreting and sign language.Â
If you need someone to speak up for you please look atÂ Someone to speak up for you (advocacy)Â if you are an adult. If you are a young person in care or a care leaver then go toÂ Â where you will find help and advice.
View theÂ Consumer Relations Privacy Notice.